Refund policy

Return

Already shipped orders cannot be cancelled.

All the jewellery are handcrafted and have semi-precious stones in them which may have slight irregularities or imperfections because of the human involvement in the manufacturing process.These handcrafted products are all one of a kind, just like you and me.
No returns or exchange are allowed for both Indian and International orders.
Unless it is damaged during transit,we do not accept return/exchange of products. If there was any damage or defect, it has to be informed on the same day of receiving the order with an uninterrupted unboxing video of the parcel.

All shipments are packed after thorough quality check, in case of any defect, the customer has to courier back the ordered jewellery on their own expense or you can contact customer support at contact@mirasajewels.com. or at +91 99298 00331 for booking a return shipping.

Cancellation of customised orders is not allowed. Also, the amount of the order cannot be refunded or exchanged with another product.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@mirasajewels.com.